Webhens

Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide directly: name, email address, business information, and payment details. We also collect usage data including pages visited, features used, and AI job metadata.

2. How We Use Your Information

We use your information to provide and improve the Service, process payments, send transactional communications, and provide customer support. We do not sell your personal information to third parties.

3. Data Storage & Security

Your data is stored on AWS infrastructure in the US East (Virginia) region. We use encryption in transit (TLS) and at rest. Access to production systems is restricted to authorized personnel with multi-factor authentication.

4. Cookies & Analytics

We use essential cookies for authentication and session management. We may use analytics tools to understand how you use the Service. You can control cookie preferences through your browser settings.

5. AI Data Processing

Content you submit to our AI tools is processed to generate results. We do not use your submitted content to train our AI models unless you explicitly opt in. AI-generated content is associated with your account for billing and usage tracking.

6. Third-Party Services

We use third-party services for payment processing (Stripe), email delivery (Amazon SES), and infrastructure hosting (AWS). These services have their own privacy policies governing their use of your data.

7. Data Retention

We retain your account data for as long as your account is active. After account termination, we retain your data for 30 days to allow for data export. After this period, data is permanently deleted.

8. Your Rights

You have the right to access, correct, or delete your personal data. You can export your website data at any time through the Service. To exercise these rights, contact us at the email below.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes via email or through the Service.

11. Contact

For privacy-related questions, contact us at daniel@webhens.com.